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UX Tip #19 It’s either my way, or the highway!

When collaborating with others, it is common to have differences in opinion, and for each party to devalue the opposing idea merely because it’s from the other side. To mediate this conflict and mitigate this effect, try the following strategies. Get each party to explain the rationale behind their idea . You can further seek to understand the other parties rationale by asking questions, and using this as the basis to highlight the common ground between your two ideas.This can help create a shared view between yourself and others, and help identify an appropriate compromise. You can also create low fidelity prototypes (e.g. sketches) of each idea. Illustrating the two ideas like can help distance both parties from their opinion and facilitate communication. This encourages viewing the solution from a more objective point of view.