Ensuring your customers (and your brokers) love your self-service portal If there is one thing we know, it’s that now - more than ever - insurance companies need to meet the needs of consumers to...
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I founded Sitback 14 years ago, and during that time I’ve seen an increase in the number of businesses that are focussed on building their websites to benefit their users and make them as accessible...
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If ever there was a time to be optimising your website, this would be it. With 2020 being a year of unprecedented change and disruption, it is now more important than ever to offer your customers...
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We recently started a series of deep-dive articles, building on the findings from our "Online Shopping Behaviours of Today's Australians" report that was released earlier this year. The report was...
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Earlier this year, we published a free research report entitled, "Online Shopping Behaviours of Today's Australians". The report was based on generational research into the attitudes & perceptions of...
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Drupal 9 is coming: are you prepared? Drupal 9 is almost here. This means an inevitable move from Drupal 7, and eventually Drupal 8, as support will no longer be available for either version from...
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As a Marketing Professional, I was recently asked by an acquaintance back in the UK, "How do you choose the right Digital Agency to build a website? What should I look for and what questions should I...
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On April 12 2018, our UX Director, Áine Hart, joined Jo McCauley, Chief Customer Officer at SCTI, onstage at the Modern Marketing Summit in Auckland NZ for an International Keynote, the topic of...
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