Shopping Cart Best Practices & Methods to Improve Conversion Rates During Checkout

July 01 2020

Earlier this year, we published a free research report entitled, "Online Shopping Behaviours of Today's Australians". The report was based on generational research into the attitudes & perceptions of... Read more »

Remote User Research: What it is & when you should use it

April 07 2020

I’ve just started a placement at Sitback for my Masters. Fortunately, I’ve had some prior experience with in-person UX methods. Unfortunately, I’ve managed to work in the office a grand total of one... Read more »

How To Work From Home - Sitback Style

March 25 2020

Well, this last week has been one hell of a long year. And with our entire team now working from home, we thought we would share a few little gems about what we have learnt so far on the topic of... Read more »

New Research: Online Shopping Behaviours of Today's Australians

January 24 2020

We believe that everyone deserves exceptional experiences; whether you are a business professional, a student, a grandparent, or a young child. With this in mind, we are always looking for ways to... Read more »

It's Not You, It's Me: How Usability Testing Can Fix Your Website

May 08 2019

Photo source: Kelly Samuel These Shoes Weren’t Made For Walking   I am constantly buying new sandals, like at least once every couple of months. This is not because I feel the need have the latest... Read more »

How to Create Engaging Online Experiences For The Elderly & Leverage Australia’s Forgotten Market

February 06 2019

At Sitback, we have had the opportunity to work on a wealth of products and services across different brands and industries. It’s perfect for us since we have an endless curiosity about how people... Read more »

Social Influence in UX Design Research

May 22 2018

Have you ever considered how your thoughts or actions are influenced by others around you? And did you realise that this influence can be present, even if the other people are not? At the May Meetup... Read more »

UX Tip #99 Do you really need a mobile website?

January 19 2018

I can imagine that if I were to ask you this in person, the conversation would go something like this: Me: "Do you really need a mobile website?" You: "YES! Of course we do!" Me: "Why?" You: "Have... Read more »

UX Tip #98 Happiness in the micro-interactions

December 21 2017

While ensuring the information architecture, structure and other major building blocks of a website are optimised is extremely important, it’s also worthwhile to get the little details right as they... Read more »

UX Tip #97 Reducing no-shows by boosting participants’ intrinsic motivation

October 26 2017

In our last UX Tip #96 Increase user research participant attendance we looked at a few simple methods you can use to help increase attendance rates at your user experience research sessions, one of... Read more »

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