Ensuring your customers (and your brokers) love your self-service portal If there is one thing we know, it’s that now - more than ever - insurance companies need to meet the needs of consumers to...
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If ever there was a time to be optimising your website, this would be it. With 2020 being a year of unprecedented change and disruption, it is now more important than ever to offer your customers...
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We recently started a series of deep-dive articles, building on the findings from our "Online Shopping Behaviours of Today's Australians" report that was released earlier this year. The report was...
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Earlier this year, we published a free research report entitled, "Online Shopping Behaviours of Today's Australians". The report was based on generational research into the attitudes & perceptions of...
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I’ve just started a placement at Sitback for my Masters. Fortunately, I’ve had some prior experience with in-person UX methods. Unfortunately, I’ve managed to work in the office a grand total of one...
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Well, this last week has been one hell of a long year. And with our entire team now working from home, we thought we would share a few little gems about what we have learnt so far on the topic of...
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We believe that everyone deserves exceptional experiences; whether you are a business professional, a student, a grandparent, or a young child. With this in mind, we are always looking for ways to...
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Photo source: Kelly Samuel These Shoes Weren’t Made For Walking I am constantly buying new sandals, like at least once every couple of months. This is not because I feel the need have the latest...
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At Sitback, we have had the opportunity to work on a wealth of products and services across different brands and industries. It’s perfect for us since we have an endless curiosity about how people...
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Have you ever considered how your thoughts or actions are influenced by others around you? And did you realise that this influence can be present, even if the other people are not? At the May Meetup...
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