Sitback Blog

Tagged with: UX Tips

UX Tip #94 Design for cognitive styles

User experience design is often concerned with helping users make the right decisions, both for them and your business. Understanding the cognitive style, or thinking style, of users can give us insights into how they make decisions, allowing us to design better experiences.

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Designing chatbots with UX in mind

From science fiction to reality, artificial intelligence (AI) has come a long way, however media and popular culture these days have painted an image in our minds that AI can do anything and everything: including chatbots. This might be the case in the future, but at the moment we’ve only just uncovered the surface of AI's potential. When building interactive chatbots, we need to be mindful of this and carefully consider the user experience we're offering.

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