Sitback Blog

Posts by

Carl Brown

Interactive Experience Director, Sitback Solutions.

Use Behavioural Science to Navigate Your First 90 Days at a New Job

Starting a new job is never easy. But coming into your new position with a data-backed plan for acclimatising quickly—one that addresses not just your first few days, but your first months with a new organisation—can make the process as pain-free as possible.

From day one through to the end of your first 90 days, these science-backed suggestions will help you navigate your new role and set you up for success in the long run with your new employer.

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Giving Back: 13 Charitable Organisations Supported by Sitback Employees

Like many companies, Sitback wasn’t able to gather in person at Christmas last year due to ongoing challenges with the Omicron variant. And because we made the decision to postpone our party in the interest of protecting our team, we didn’t hold our usual gift exchange. 

Instead, Sitback’s CEO, Chris McHugh, thought it would be in keeping with our company’s core value of "Community" to redistribute some of the money we would have spent on gifts as charitable donations to the causes that are close to our team’s hearts. As a part of this effort, every Sitback employee was able to select a charitable organisation to receive a contribution.

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5 Easy to Implement Tips to Improve the Mobile Checkout Design of your eCommerce Website

We recently started a series of deep-dive articles, building on the findings from our "Online Shopping Behaviours of Today's Australians" report that was released earlier this year. The report was based on generational research into the attitudes & perceptions of Australian eCommerce consumers, carried out by our Experience Design team, and touched on a number of important topics for anyone responsible for the success of an online store.

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Shopping Cart Best Practices & Methods to Improve Conversion Rates During Checkout

Earlier this year, we published a free research report entitled, "Online Shopping Behaviours of Today's Australians". The report was based on generational research into the attitudes & perceptions of Australian eCommerce consumers, carried out by our Experience Design team, and touched on a number of important topics for anyone responsible for the success of an online store.

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When is the right time to migrate to Drupal 9?

Drupal 9 is coming: are you prepared?

Drupal 9 is almost here. This means an inevitable move from Drupal 7, and eventually Drupal 8, as support will no longer be available for either version from November 2021. Now this is important, in part due to the security issues that may occur if your CMS is not up to date, but also because especially in today’s climate, a fully functional website can take your business to the next level and have a huge impact on its success.

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Australian eCommerce Infographic: Online Shopping Behaviours

We recently released our new custom research, "Online Shopping Behaviours of Today's Australians", a collection of research insights that explore how older Australian consumers are navigating the world of eCommerce differently to younger Australian consumers.

Today we are pleased to release this infographic, giving you an overview of the key insights drawn from the research.

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5 Key Considerations For Driving Customer Centricity In Government Digital Projects

Deliver exceptional user experiences by ensuring your digital services are simple, clear and fast.

Here at Sitback, we’ve worked with agencies on Human-Centred Design projects across all areas of Government, from DoE to ASIC, and one thing has become very clear. Departments who are truly focused on their customers are driven to deliver exceptional experiences. But simply wanting it isn’t enough. Fortunately, there are a number of techniques and concepts that, when applied correctly, will ensure that the digital services you deliver are simple, clear and fast, resulting in reduced customer complaints, increased customer satisfaction and improved departmental efficiency. 

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