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We're Sitback, a digital agency HQ'd in Sydney, working with fine folks across the banking industry who choose to put their members first. We combine behavioural science, experience design and world-class development techniques to deliver exceptional experiences that your company will love.
We've pulled together some free tools, resources and industry news to help you succeed in today's highly-competitive digital landscape. Scroll down for more👇
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The industry is changing, and so are your customers
39% of Gen Z say social media is their primary source of financial education, far higher than family, school and college.
Mutual banks are the primary financial institution for more than 10% of the adult population in Australia, and have a collective five million members.
47% of millennials say social media has had a positive impact on their finances, and 57% of Gen Z believe the same thing.
Bank accelerator platform
Is your existing website expensive to maintain, in need of a facelift or failing to deliver the results you need?
Gain the market advantage with an optimised SaaS website solution designed specifically for banks, credit unions and mutuals, to drive new customer acquisition and elevate the member experience.
"In an age where the battleground is experience, you will need a great partner such as Sitback to map and create optimal experiences for your customers.
The team are very collaborative, professional and nurturing to help you build the skills and understanding into your organisation."
Your company's Case Study
Sitback partnered with your company to optimise the member experience and increase new customer conversions. The results speak for themselves!
Obviously this hasn't really happened... yet - But wouldn't it be awesome if it did?
We've done it for others, so let's talk about how we can do it for you too!
"Our company has seen a 10% increase in new customer conversions thanks to our partnership with Sitback, and our CSAT scores are through the roof!"
- Your Name, Your title, Your company
Who is Sitback?
We make complex websites. Simple.
We combine behavioural science, experience design and world-class development techniques to deliver exceptional experiences that customers love.
Award-winning, Great Place To Work certified, and backed by organisational psychologists, we've been supporting digital transformation for some of Australia's most well known brands for nearly 20 years.
Experts in financial services
"I worked with the Sitback team on better understanding key target markets at Australian Military Bank. The team used a customer-centric design framework that unearthed a number of insights through direct conversations with customers that the Bank was able to leverage to enhance its value proposition, better demonstrate empathy to customers and improve targeting of these segments."
Want to chat?
Let’s unlock the full potential of your business together!
Simply tell us a little bit about your requirements and we’ll take it from there.
